We Guarantee: Responsiveness, Reliability and Outstanding Customer Service
WE ARE FOCUSED ON:
• High Quality and Comprehensive Marketing of Available Rentals
• Thorough Screening of Prospective Tenants
• Short Vacancies between Tenancies
• Expedited Dispersal of Owner Income
• Detailed and Easily Understandable Accounting of Funds
• Exceptional Responsiveness to the Needs of our Customers and Clients
OUR SERVICES & COMPANY PHILOSOPHY
InHouse Management has served Dallas, Austin, San Antonio and surrounding areas with comprehensive real estate management, maintenance and leasing services for residential, commercial and HOA properties since 2008. At InHouse it is our philosophy to provide all of our customers and clients with the highest level of reliability, responsiveness and customer service. We excel at responding promptly to the needs of both our clients (property owners) and customers (renters). We treat our customers and clients fairly and with respect. This is why renters use our service repeatedly and therefore keep our clients investment units occupied consistently at the highest rents. We pride ourselves on returning calls quickly, taking care of maintenance concerns promptly, and getting available units rented as efficiently as possible.
INVESTOR MENTALITY
When you have InHouse managing your property, you can rest assured that you have a team of highly trained, motivated and licensed professionals working to achieve results for your investment property. We understand the importance of carefully managing, and maximizing profitability on your rental property as several of our licensed property managers are real estate investors too! Annually we lease and manage over $ 150 million worth of real estate, and we take pride in the fact that we have grown to be one of the most successful and highly respected firms in Texas. At InHouse we manage your property like it were our own by finding you the most qualified tenants, minimizing vacancy, maximizing rents, and promptly taking care of maintenance concerns to preserve your valuable investment.
ADVERTISING/MARKETING
We strongly believe that our marketing team is second to none –
and not just in Texas but across the US. Our team has backgrounds
in Internet marketing and lead generation, and efficiently and
effectively utilizes a multi-faceted approach to market and advertise
your rental property. We work diligently to gain the greatest
exposure possible for your available rental units by utilizing a variety
of different advertising sources including but not limited to our own highly-trafficked websites, a broad network of licensed leasing
professionals, the MLS, social media, the Zillow network and an ever
growing database of well-qualified renters. And the best part? Our
marketing team is 100% FREE to you. If we don’t lease your home, you
don’t pay a dime.
We aim to have your rental units occupied as quickly
as possible and for the highest rent. We constantly evaluate market
conditions and advise our clients on how we can best achieve your
investments goals, and our current average Days on Market is just 17
days.
Did you know that some of the LARGEST multi-family property
management companies in the nation (Gables, Greystar, Windsor etc.) ,
use OUR agents to assist in leasing out their properties?
FINANCIAL/ACCOUNTING
Every month, we collect rent from your tenants, pay your expenses, and then distribute the balance of income to you during the same month! The fact that we distribute income to you the same month as we collect sets InHouse apart as many real estate management firms distribute funds to owners in arrears (the month following the payment). Our lease reflects that rent is due on the first, and becomes late at the close of business on the third. Given that rent has been paid on time, InHouse is able to distribute funds to you on or before the 10th of the same month as rent was paid. Following distribution of income, we email detailed financial reports each month that itemize each and every occurrence of income and expense related to your property. These reports serve as a complete record of all financial activity related to your property, as well as providing year end income and expense totals for your tax accounting.
OUR OFFICE/OWNER COMMUNICATION
Another strong point at InHouse is our communication with renters and owners. Our property managers will keep you up to speed on what is happening with your property. We customize our communications to fit the needs of our owners, and the level of communication each owner prefers. We are easily accessible by email or phone, and our office is open and staffed from 9am to 7pm, 7 days a week.
TENANT SCREENING/LEASING
Upon receiving applications from prospective tenants for your
property, we carefully and consistently screen renters to ensure that
they meet our criteria as highly qualified tenants. We complete a
thorough evaluation of a broad range of factors to determine that a
tenant is qualified to rent your property. Our criteria includes, rental
history; credit history; employment status; verifiable income level;
criminal background check; reference checks; and supplementary
documentation. We process applications efficiently, and our foremost
concern is to be proactive about finding you the highest quality renters.
We abide by all fair-housing and anti-discrimination laws as well as the
NAR code of ethics.
Following approval, tenants are secured by their tendering of security
deposit and signing onto our comprehensive lease agreement. Our
lease has been designed to protect you and your investment by giving
our management firm the tools we need to effectively manage your
property. We are firm and fair with tenants and we take the extra
time when signing the lease to ensure that tenants understand their
responsibilities as well as our responsibilities to them. We find that
taking this extra time on the front end of the tenancy serves our clients
well in eliminating many problems during the course of the tenancy
cycle before they begin.
PROPERTY SURVEYS/MAINTENANCE SERVICE
With InHouse managing your rental property, you will know that we are inspecting your home annually. We do so to
determine how well your property is being cared for, and to identify
any general maintenance concerns that need to be addressed.
InHouse offers a comprehensive maintenance and repair service. From
handyman work to major improvements to your property, InHouse can
take care of all your maintenance needs. InHouse has a large network
of licensed general contractors equipped to handle handyman work,
painting, plumbing, electrical, dry-wall repair, HVAC, drain-cleaning,
locksmith repairs, roofing, lawn-mowing, grounds-keeping, snow removal
and everything in-between. We are set up to take care of all
the maintenance issues that could arise with your investment property.